RESERVATIONS & ARRIVALS
Spa services are available by appointment only. We recommend scheduling your appointment as far in advance as possible to ensure availability. A major credit card is required to hold a reservation for any of our services, including any Free Consultation services. A $75 non-refundable deposit is required when booking an appointment for Medical Micro-Needling and GlycoAla treatments. We recommend that you arrive at least 15 minutes prior to your first scheduled appointment. This allows you ample time to fill out a client profile and to prepare for your treatment.
We value your business and appreciate your cooperation with our cancellation policy. We require that you advise us at least 24-hours in advance if you need to change or cancel an appointment we have held for you. We may charge up to the full amount of the service to your credit card for a cancellation within 24 hours of your appointment. If you fail to appear for your appointment without attempting to cancel your appointment beforehand, the full amount of the service will be charged to your credit card. For pre-purchased series of treatments, that session will be applied toward the series. Appointments booked for the same day are considered confirmed and cannot be cancelled, to adhere to our 24-hour cancellation policy. A $30 charge will be applied to your credit card for a late cancellation or no-show to any Free Consultation service.
Please understand that we allot a specific amount of time for each service. All spa appointments have been designed to allow the appropriate time for the full enjoyment of the service. Your late arrival may limit our ability to offer the fullest experience possible. Please understand that late arrivals will not receive an extension of scheduled treatments. You will be responsible for the full service.
GIFT CARDS & CERTIFICATES
Gift cards/certificates are non-refundable and non-transferable.
SERIES OF TREATMENTS RETURN POLICY
Unfortunately we are unable to issue any returns or reimburse any payment transactions on our spa series of treatment that was purchased. We will exchange them for you for other spa series of equal value or spa credit of equal value.
PRODUCT RETURN POLICY
Life of Skin currently accepts returns for defective products and packaging only. Products must be returned within 14 days of purchase, accompanied by original receipt. All sale and promotional vouchers are final sale.